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marissal003
Participant
March 15, 2025
Question

Unable to export photos

  • March 15, 2025
  • 1 reply
  • 134 views

When attempting to export photos, the progress bar in the top left shows a full bar as though the photos have been exported but the photos do not export anywhere. 

 

To report a bug, please provide:
  1. Version of the app - 14.2
  2. Platform and OS version - windows 11 - 64 bit
  3. Basic steps to reproduce the problem - select photos from collection, export photos to any source (dropbox, desktop folder, USB drive)
  4. Expected result and actual result - expected to be exported // actually does not

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

1 reply

AxelMatt
Community Expert
Community Expert
March 15, 2025

In a first step you should  try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

What has been changed on yxour system before the error occur?

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI