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Participant
September 21, 2023
Question

Unable to export photos in my external hard drive + AI reduction noise

  • September 21, 2023
  • 2 replies
  • 158 views

Version of the app : Lighroom Classic 12.5 

OS Version : Windows 11 

 

Good evening everyone, 

 

I am here because I am strugguling since a few weeks to export my photos and use AI noise reduction if they've been imported from my external drive. I don't have this problem if I directly import them from my computer. It really annoys me... 

 

This is what happens when I try to use AI noise reduction on photos that were imported directly from my external hard drive :

 

And this is what happens when I try to export these photos as well on a specific folder (located in my external drive as well) : 

 

I searched a lot to find solutions... I've tried many things but it never worked... 

Does someone has the answer ?... 

 

Many thanks in advance,

 

Méryl

 

    This topic has been closed for replies.

    2 replies

    GoldingD
    Legend
    September 21, 2023

    So, you have a permission issue on the external hard drive.

    or

    You have renamed the hard drive or folder outside of LrC.

     

    MS_214Author
    Participant
    September 22, 2023

    I haven't renamed the hard drive so I think it is your first hypothesis, would you know how to solve that permission issue  ? 

    kglad
    Community Expert
    Community Expert
    September 21, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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