Unable to import RAW files

Question

I am no longer able to import RAW files from my Sony A7iiR into Lightroom (version 5.7.1) whereas previously it was no problem. I checked LR for updates and got a message that my version of LR is up to date.

JP Hess · Accepted Answer

Thanks again. I thought that Parallels would help my transition to the Mac system and would preserve my existing folder architecture generally (not just for my photography work). Not really working out that way!

Here is a worthwhile tutorial for you to review if you are moving to a new computer:

https://www.lightroomqueen.com/how-move-lightroom-to-new-computer/

You might want to consider just moving your images and catalog to the new computer and installing Lightroom CC using the application manager.

Jim Wilde · Answer

Can you clarify your camera model? Do you mean the A7Rii? If so, raw support for that camera was not introduced until LR6.1.1.

Or do you mean a different model? See here for the list of supported cameras: Cameras supported by Camera Raw

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