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photogreg17120772
Participant
July 29, 2026
Question

Unable to launch Lightroom Claissic Error: ?:0: attempt to index field '_nglController' (OS Not Provided, Lightroom Classic Version Not Provided

  • July 29, 2026
  • 1 reply
  • 20 views

When I try to start lightroom classic I get the error message ?:0: attempt to index field'_nglController'  

I cannot get it to start in any other way. 

Greg Hoglund

 

    1 reply

    Srishti Bali
    Community Manager
    Community Manager
    July 29, 2026

    Hi ​@photogreg17120772 

    Sorry to hear you’re running into this. Errors like this often happen when preferences or a plugin are interfering with launch. The first thing I’d recommend is resetting Lightroom Classic preferences: Reset Preferences - Lightroom Classic. Please use the manual method after creating a backup of your preferences.

    If that doesn’t help, could you also share:

    • Are you on Windows or macOS?

    • What Lightroom Classic version are you using?

    • Did this start after a recent update or plugin install?

    • Does the error appear before any catalog opens, or only with one specific catalog?

    All of this information will help us investigate the issue further and assist you accordingly.

    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe