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A
AntonioZurita
Participant
July 11, 2023
Question

Unable to open any Catalog (Windows)

  • July 11, 2023
  • 3 replies
  • 181 views

I cannot open LR anymore, when tried to open my default catalog, appeared as corrupted, so I tried to open a Backup file, after the repair window, only shows: Lightroom - Opening Catalog: Canada 2023.lrcat and nothing happens

 

After force quit the app, tried to open another catalog from explorer, and LR tried to open the Canada catalog again, no matter what catalog I select. Completely unusable. 

 

Reverted LR to the previous version and update it again, always with the same result. 

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    3 replies

    A
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    July 11, 2023

    The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. 

    Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

    https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

      

    If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the link below. 

    Troubleshoot GPU issues | Lightroom Classic (adobe.com) 

      

    Another step is to try to reset the Lightroom preferences. 

    https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ 

    It's recommended to backup your preferences before you reset the preferences to the default settings: 

    https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html 

      

    If this doesn't help we need more informations about your environment. 

    Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. 

    There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post. 

      

    Do you get an error message? If yes, please post the exact message or an screenshot.  

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
      B
      Brian24608803ev3y
      Participant
      July 13, 2023

      Thank you for the help, these didn't work for me. but I was able to get them back by resetting some advanced color management setting back to the system default. 

      B
      Brian24608803ev3y
      Participant
      July 11, 2023

      I think I have a similar issue, in the library tab it shows the spots images should be in the film strip but when I click them nothing happens. if I go to the develop tab and click a grey box in the film strip an image comes up.

      I opened a back up the same thing, I optimized the catalog and rebuilt previews to no avail. 

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