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L
ldelsonno
Participant
July 31, 2018
Answered

Unable to open my backup Catalog Retrieved from My Cloud Backup

  • July 31, 2018
  • 1 reply
  • 372 views

My computer had a problem that required my to completely reload Windows 10 from the bottom up. That worked without a problem until I got to Lightroom. I restored my Lightroom backup files from my cloud backup service. The files downloaded into the usual place on the C drive however Lightroom could not find any of the original catalog information so it created a new catalog and started from scratch. I tried getting the files from other places I had them stored but nothing helped. 

What's going on here?

This topic has been closed for replies.
Correct answer Sean McCormack

We still don't have enough information to help you.

You're looking for files that end with .lrcat in your backup. Double clicking one will open it in Lightroom instead of the current one. If you're trying to use one of Lightroom's generated backups, you'll need to unzip it first.

1 reply

Sean McCormack
Community Expert
Sean McCormackCommunity ExpertCorrect answer
Community Expert
July 31, 2018

We still don't have enough information to help you.

You're looking for files that end with .lrcat in your backup. Double clicking one will open it in Lightroom instead of the current one. If you're trying to use one of Lightroom's generated backups, you'll need to unzip it first.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.
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