Unable to reinstall Lightroom 6

Forum|Forum|9 years ago
April 29, 2017
3 replies
1735 views

I am running a mac with OS X 10.12. After some difficulty updating my copy of Lightroom 6 I tried uninstalling and reinstalling. Unfortunately Lightroom will not reinstall at all. The installer takes my serial number, asks for my system password and then quits just as it appears to be starting the install. I get a window that says the installation failed but when look at the error log I only get a link to the adobe webpage with the system requirements. Any suggestions?

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Correct answer josephc35357332

So after some additional frustration I finally restored my whole mac from a time machine backup. This gave me a working version of Lightroom again. I then ran the CC cleaner tool. Oddly this broke Lightroom and it stopped working. I then carefully uninstalled Lightroom and the various supporting library files. After all this I was able to reinstall 6.0 and then use the in app updates link to update Lightroom to version 6.10.

J

josephc35357332AuthorCorrect answer

Inspiring

So after some additional frustration I finally restored my whole mac from a time machine backup. This gave me a working version of Lightroom again. I then ran the CC cleaner tool. Oddly this broke Lightroom and it stopped working. I then carefully uninstalled Lightroom and the various supporting library files. After all this I was able to reinstall 6.0 and then use the in app updates link to update Lightroom to version 6.10.

DdeGannes

Community Expert

See this link for the downloads. You will first have to run the full LR 6 package since you have uninstalled the original application. Sent you download the latest update (patch) LR 6.10. See the screen capture from the web page.

Download Photoshop Lightroom

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.

J

josephc35357332Author

Inspiring

DdeGannes. Thanks for chiming in. The link you suggest is the one I have been trying. I cannot get the 6.0 version of Lightroom to reinstall. Do you have any other suggestions?

DdeGannes

Community Expert

Have you tried updating your OS X it is presently at 10.10.4

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.