Unable to update to Lightroom Classic 10

Forum|Forum|5 years ago
November 5, 2020
3 respostas
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Hi,

I've used Lightroom for years, and I currently have Lightroom Classic 9.4, paid monthly. I've read about update 10, but it doesn't show in my Lightroom help>update panel so I can't update.

I run 9.4 on a Mac Air Catalina 10.15.7. Is that the problem? If so, why would LRC run 9.4 but not 10. If not, how can I get upgraded to 10?

I've run a search for threads hear but haven't found this question.

Thanks

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Melhor resposta por Case59

I don't use Creative Cloud and didn't realize I needed to update through the app. I've done that now, update complete, and thank you all for your help!

dj_paige

Legend

Some people have to specifically sign out of the Creative Cloud application and then sign back in to get new updates. Other people, as implied elsewhere, have an older version of the Creative Cloud application and so cannot access new updates. Both of these, I suppose, are "bugs". On the other hand, if your hardware or operating system will not meet the minimum requirements for an update, then you shouldn't get the update, and this is not a "bug", its the way Adobe has designed this. (Your operating system 10.15.7 is not a reason you shouldn't get the update, it meets the minimum requirements.)

C

Case59AutorResposta

Participant

I don't use Creative Cloud and didn't realize I needed to update through the app. I've done that now, update complete, and thank you all for your help!

DdeGannes

Community Expert

This up grades requires a min of 8GB Ram, earlier versions was 4GB.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.