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Jason Smalley
Participant
March 1, 2019
Question

Unable to view or import video

  • March 1, 2019
  • 1 reply
  • 200 views

On attempting to import video I get the message: connecting to dynamic link server failed.

I also cannot view any video in Lightroom.

All was working fine up to yesterday when an import of mp4 files failed.

I'm running a new iMac with Mojave and the latest version of Lightroom.

I've reset my preferences, deleted the dynamic server files in activity monitor but it's still occuring.

I've also tried to purge the video cache but the dialogue box hangs.

Any insights will be appreciated.

Jason

      This topic has been closed for replies.

      1 reply

      cmgap
      Community Expert
      cmgapCommunity Expert
      Community Expert
      March 1, 2019

      Have you rebooted your computer? If not, try completely signing out of CCM, restart, sign back in and try importing just one video to see if it is working again.

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