Skip to main content
M
michaels63630388
Participant
February 16, 2019
Question

Unexpected error internal hard drive

  • February 16, 2019
  • 1 reply
  • 112 views

After cleaning up my hard drive, everything in Windows became unfamiliar and unfriendly. I restored the computer to Feb 12. After that, I could not open Light Room due to an unexpected error.

    This topic has been closed for replies.

    1 reply

    Just Shoot Me
    Just Shoot Me
    Legend
    February 16, 2019

    Going to need a LOT more info.

    What did you delete when you were Cleaning your drive?

    What exact version of LR?

    What version of Windows.

    If everything in Windows became unfamiliar and unfriendly then you Deleted something you shouldn't have. Depending on what you used to restore your system back to Feb 12 it may not have included whatever you deleted. TMK the Restore system in Windows does not restore every file on your drive. For that you need some type of Drive Imaging or cloning program like Acronis True Image (Not a plug for Acronis TI).

    Uninstall and reinstall LR from the Creative Cloud Desktop App. If need be you might need to run the Adobe CC Cleaner tool and then reinstall.

    Make a backup of your catalog file and all your images, OFF your main drive, before you do anything else

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices