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francescmuntada
Participant
October 13, 2020
Answered

Unexpected Lightroom classic turn off

  • October 13, 2020
  • 2 replies
  • 242 views

Hi all and thank you in advance for your help,

 

I'm using Lightroom classic at home, in my desktop, and when travelling in my laptop. No issues in my desktop, but when working with my laptop at places where I don't have Internet connection, Lightroom turns off. I happens sereveral times a day.

 

When I restart the app, I have a message asking me to connect again to my creative cloud account.

 

I thought I could work 30 days without an Internet connection, but with this problem I simply cannot work. I can't even export 350 images for a timelapse becose I get the message asking if I'm sure to close Lightroom. If I answer "cancel", Lightroom also quits. And when I try to restart it again, it asks to connect to may account again.

 

The only way I can finish that work is keeping my mobile device turned on with a shared Interet connection. What... where are my 30 days offline?

 

Thank you all!

 

Francesc 

This topic has been closed for replies.
Correct answer Just Shoot Me

Please Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screen shots of the problem
Computer hardware, such as CPU; GPU; the amount of RAM; etc

2 replies

GoldingD
Legend
October 13, 2020

Are you for some reason signing out in your copy of the Adobe Creative Cloud Desktop App?

 

 

Just Shoot Me
Just Shoot MeCorrect answer
Legend
October 13, 2020

Please Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screen shots of the problem
Computer hardware, such as CPU; GPU; the amount of RAM; etc