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Participant
March 5, 2017
Answered

Uninstall LR 6/CC Reinstall LR 5

  • March 5, 2017
  • 1 reply
  • 265 views

I have a different issue: when I purchased my new PC I asked the supplier to install LIghtroom 5, but they installed the latest version: how does one uninstall Lightroom CC so I can download my copy of Lightroom 5, which is more than adequate for my needs?

Help and guidance gratefully received

Thanks

Confused of Ashford!

    This topic has been closed for replies.
    Correct answer John T Smith

    Sign out of your account... Uninstall... run the Cleaner...

    -for non-Cloud programs you need to DE-activate before uninstalling

    -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

    -using the cleaner after uninstalling and before reinstalling is often needed

    -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    March 6, 2017

    Sign out of your account... Uninstall... run the Cleaner...

    -for non-Cloud programs you need to DE-activate before uninstalling

    -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

    -using the cleaner after uninstalling and before reinstalling is often needed

    -https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    Participant
    March 7, 2017

    Thanks. Sorted