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kristenwilsonphoto
Participant
April 26, 2017
Answered

Unknown C++ Exception in LR Books

  • April 26, 2017
  • 1 reply
  • 435 views

I'm trying to access the books module in Lightroom, but every time I click on it I get the error "Unknown C++ Exception".  What do I need to do to fix this? I've tried restarting the program and the computer and I've checked for updates.

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Correct answer Akash Sharma

Hi Kristenwilsonphoto,

Could you please take a look at this article Troubleshoot C++ runtime errors | Adobe products | Windows and then try reinstalling Lightroom if that doesn't help?

Thanks,

Akash

1 reply

Akash Sharma
Akash SharmaCorrect answer
Legend
April 27, 2017

Hi Kristenwilsonphoto,

Could you please take a look at this article Troubleshoot C++ runtime errors | Adobe products | Windows and then try reinstalling Lightroom if that doesn't help?

Thanks,

Akash