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Known Participant
January 19, 2024
Question

unknown request for payment

  • January 19, 2024
  • 2 replies
  • 435 views

I have recently got a photography subscription from Creative Cloud of Adobe, including Photoshop and Lightroom, for €12.09 per month.
I then received 3 payment orders on my Visa credit card:
€43.84 (reserved) from "Greatavt.com",
€37.30 (reserved) from "Fndcmp.com and
€37.35 from "Ftsdvr.com".

I didn't use my credit card for purposes other than this Adobe subscription.
Does anyone know if Greatavt.com, Fndcmp.com and Ftsdvr.com are related to Adobe and how the amounts mentioned could be explained? To be on the safe side, I had my credit card blocked.

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2 replies

Rick Spaulding -
Legend
January 19, 2024

Hi,

It looks like the strange charges are a scam. 

I can see that you have an annual subscription that is paid monthly. Your account is in good standing, active, and fully paid. 

Your next billing date is February 11th. 

I would contact your credit card company about the other charges you found. They are not related to Adobe in any way.

I hope that helps.

Rob_StolkAuthor
Known Participant
January 19, 2024
Thank you for your reaction! I have my creditcard blocked now. I'll contact
Visa about what to do with the strange charges.
Cincerely, Rob Stolk
dj_paige
Legend
January 19, 2024

Did you purchase this subscription from Adobe, or from someone else? Seems like perhaps you have bought from a scammer.

Rob_StolkAuthor
Known Participant
January 19, 2024
I purchased the menbership from Adobe, Creative Cloud
dj_paige
Legend
January 19, 2024

So if you bought this from the Adobe web site, and you only use this card for Adobe and nothing else, then the only thing I can say is your account has been hacked.