Unsupported Hardware error with Enhance

Question

Enhance has been previously working on M1 Mac Mini but I now get an Unsupported Hardware error.

"Enhance requires a Graphics card with Metal support"

I'm running Lightroom clasic version 13.1 and macOS Sonoma version 14.3.1

Enhance was working before update to Sonoma

Sameer K · Answer

Hey, @defaultxe1l8z6ptqtk. Welcome to the Lightroom Classic community. I'll need more info to help you figure this out. Before anything else, ensure Lightroom Classic is updated to the latest version via the Creative Cloud desktop app.

Follow the steps here for macOS:

1 - Exit Lightroom Classic.
2 - Hold down the Option key in the Finder when using the Go menu. The library will appear below the current user's home directory.

3 - Go to Library > Application Support > Adobe > CameraRaw >GPU

4 - Look for a folder for 'Logs' > rename or delete this folder.

5 - Relaunch Lightroom Classic.

Head here to troubleshoot Lightroom's GPU features: https://adobe.ly/3ThTiY1;

Let me know how it goes. Thanks!

Sameer K

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