Update to V10 unavailable

Forum|Forum|5 years ago
October 23, 2020
4 replies
369 views

I've gone through the help section of LR and also tried opening up Creative Cloud. In both cases it says my software is up to date yet I remain on V9. Similarly, when I look at the latter it says Photoshop is up to date but again I'm on the previous version. Anyone know what's going on? (I'm on Windows 10 , 2004 build).

Problem or error

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Correct answer adrianc66107199

Thank you, I've tried every step suggested in that link but none work

MarekMularczyk

Community Expert

Is your computer meeting necessary requirements?

https://helpx.adobe.com/lightroom-classic/system-requirements.html

Adobe Community ExpertAdobe Certified Professional

A

adrianc66107199Author

Inspiring

Yes I've checked. I've used LR and creative cloud for years and no problems until now

A

AxelMatt

Community Expert

Please take a look here:

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI