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BeePhotography1
Known Participant
December 10, 2016
Question

Updated LR and now folders have ??

  • December 10, 2016
  • 1 reply
  • 2399 views

I just installed a LR update and now when I open LR all my folders have question marks and the folders can't be found!!  Help!

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    1 reply

    dj_paige
    dj_paige
    Legend
    December 10, 2016

    Right-click on a top level (parent) folder and select Find Missing Folder.

    B
    BeePhotography1Author
    Known Participant
    December 10, 2016

    I tried that but I'm not sure how to find it.  I directed it to the external hard drive where I save everything to but there are still question marks.  Can I reverse the update that I installed??

    dj_paige
    dj_paige
    Legend
    December 10, 2016

    I don't think uninstalling will help.

    You have to find where the photos are using your operating system. Once you know what folder they are in, and the exact name/letter of the disk they are on, you should be able to use Find Missing Folder to point to that folder that you just found, and then you're good.

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