Participant

Answered

Updated to latest version yesterday

Forum|Forum|7 years ago
November 15, 2018
5 replies
964 views

I usually move from Lightroom to photoshop using "Ctrl E". After yesterdays update photoshop opens the image but non of the menus are active. All I can do is close the application. If I open Photoshop directly Then open an image I can use Camera Raw and the image will then open in Photoshop and all menu items work.

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Correct answer KR Seals

See this thread in the Photoshop Family forum: Photoshop 20.0.1: Most functions in Edit, Image, Layer, Select and Filter grayed out for image opened from Lightroom Cla…

KR Seals

Correct answer

Community Expert

See this thread in the Photoshop Family forum: Photoshop 20.0.1: Most functions in Edit, Image, Layer, Select and Filter grayed out for image opened from Lightroom Cla…

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

GoldingD

Legend

Nasty, I was about to state "Well, my copy: as shown below. I am not seeing these issue." But, Yep, IF you launch PS first it behaves. If PS is not running, and you "edit in" PS fails (to display many many menu items)

Adobe Photoshop Version: 20.0.1 20181029.r.41 2018/010/29: 1197484 x64

Number of Launches: 29

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.17134.1

System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 4008 MHz

Built-in memory: 16317 MB

Free memory: 10449 MB

Memory available to Photoshop: 14927 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

markc53014571Author

Participant

Thank you for your help. The thread describes my problem but in a much more accurate way than I did. After spending a day on this I reverted to the previous version. Spent the evening viewing ON 1 tutorials.

GoldingD

Legend

2. Please, in LightRoom, click on HELP, click on SYSTEM INFORMATION, click on copy, past the info in your reply.

GoldingD

Legend

Two things, I will comment separately as to separate your reply’s.

1. When you are in LightRoom, in Develop, and you select edit, do you see edit in PhotoShop?

if not, reinstall PhotoShop

markc53014571Author

Participant

Answer to 1. No. But if I right click on the image I can select edit in lightroom.

Lightroom Classic version: 8.0 [ 1193777 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.17134

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 4.0 GHz

Built-in memory: 16256.1 MB

Real memory available to Lightroom: 16256.1 MB

Real memory used by Lightroom: 806.8 MB (4.9%)

Virtual memory used by Lightroom: 915.4 MB

GDI objects count: 611

USER objects count: 2323

Process handles count: 1632

Memory cache size: 0.0MB

Internal Camera Raw revision: 61

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 245MB / 8128MB (3%)

Camera Raw real memory: 256MB / 16256MB (1%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

Check OpenGL support: Failed

Vendor: Intel

Version: 3.3.0 - Build 20.19.15.4835

Renderer: Intel(R) HD Graphics 4600

LanguageVersion: 3.30 - Build 20.19.15.4835

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC

Library Path: C:\Users\Mark\Pictures\Lightroom\Lightroom Catalog-2.lrcat

Settings Folder: C:\Users\Mark\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Canon Tether Plugin

3) DxO PhotoLab

4) DxO PhotoLab Importer

5) Facebook

6) Flickr

7) HDR Efex Pro 2

8) Luminar 2018

9) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 8086

D

I did a screen share with an Adobe technician earlier today. He said that there was a known issue with the latest update and suggested that I install the 2018 copy of photoshop. My post was moved by an Admin from a Creative Cloud forum to this one. Thanks for your help

GoldingD

Legend

Several people have had the issue wher in LR the edit in PS was missing, reinstalling PS fixed, I had this issue.

incidentaly, when You open up your Adobe Creative Cloud Desktop, and enter the Apps tab, do you see more than one instance of PS, perhaps 2019 AND 2018, despite thinking their should only be one? Some users have had that issue,I had that, uninstalled the extra, later my edit in PS was noticed by me, don’t know if the two oddities are related.