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pudseybill
Participant
Oct 31, 2025 9:50 AM UTC
Question

updatig to classic 15

Hi I've been attempting to update lightroom classic to version 15 and its become stuck with the following messge showing "updating meta dataon filters removal tool" . Can any one help please?

 

2 replies

Sameer K
Community Manager
Community Manager
Oct 31, 2025 2:33 PM UTC

Hey, @pudseybill. Welcome to the Lightroom Classic. I'll need more information to help you. 

Where is your Lightroom Catalog stored? Internal drive, or an external drive? Have you tried a recent backup work? 

 

Try to duplicate your catalog into a new catalog and check how it goes. 

 

1 - Create a new catalog by holding the ALT key at the launch of Lightroom Classic.

2 - Go to File > Import from catalog > target your old catalog. Proceed with updating &  merging the previous catalog into the newly made, internal storage-based catalog. For more help via video-based steps, check here. See https://adobe.ly/3NTC9Rv
Check this recent conversation for more directions: https://adobe.ly/48QkG7L

 

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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pudseybill
Participant
Oct 31, 2025 5:49 PM UTC

Hi Sameer

Thanks for getting back to me.  It's been quite a nightmare as I thought that I had lost some 15 years of work! I have now uninstalled the new 15 version of lightroom classic and reinstalled the old version and connected to a back up version. For now I'm just recovering . I will attempt to install the newer version in the future when things have settled down, as for now, I just can't spend any more time on this issue.

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