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john rayb39008914
Participating Frequently
August 23, 2017
Answered

URGENT!!! CANCEL SUBSCRIPTION!! [Locked. Duplicate post.]

  • August 23, 2017
  • 1 reply
  • 693 views

I've been trying to cancel for some time before my subscription reaches 14 days.  The poor customer service is really frustrating. I just need my subscription cancelled and get a refund. Order date is August 13, 2016. Someone please look into this I really need help to get it cancelled. I've tried everything on the website.

    This topic has been closed for replies.
    Correct answer Nancy OShea

    I have tried that too and doesn't help at all. I am posting because I've seen other members post too and  get their subscription cancelled directly by a customer service representative.


    See Reply #6 & #7.

    Re: How do I cancel a subscription?

    1 reply

    dj_paige
    dj_paige
    Legend
    August 23, 2017

    We're not Adobe here. We're just Lightroom users.

    You need to contact Adobe, or find your subscription on the Adobe web site and cancel it there.

    Also, as far as I know, the trial subscription is 7 days.

    J
    john rayb39008914Author
    Participating Frequently
    August 23, 2017

    I saw a post yesterday requesting is subscription cancelled and got it So I thought I'd do the same.

    I don't see any cancel plan on the abode website and contacting Adobe is really hard and just doesn't work at all and this is not trial subscription.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    August 23, 2017

    I don't see any cancel plan on the abode website

    Try Learn about cancelling your Adobe Creative Cloud plan subscription

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