Use Lightroom to send photos through Outlook prevents Outlook sending ANY emails--stuck in outbocx

Forum|Forum|3 years ago
May 6, 2022
2 replies
628 views

When I use Lightroom to send photos through Outlook it freezes ALL email going out of Outlook.

Windows

This topic has been closed for replies.

D

DS256

Inspiring

"... it freezes ALL email going out of Outlook"

How many emails are you trying to send? In your attachment I noticed this error.

This looks like you triggered a threshhold of sending too many emails in a specific period of time. Check your settings in Outlook and make sure it's not trying to send/receive too frequently.

One other area to consider is disabling any plug-ins that you may have installed for Outlook to see if that's interferting.

Also, check to see if you have any outbound message rules that may be triggered.

Sorry, best I have to offer based on previous email experiences.

cmgap

Community Expert

What have you done for trouble shooting thus far? Have you deleted and re-added your outlook email account? Is this a new problem? Do you have any pending updates?

harryp83139551Author

Participant

Thanks for responding. Have no pending updates on either Outlook or Lightroom Classic. I have had periodic trouble sending and receiving emails with Outlook. After 3 staffers took 3 hours from Microsoft they finally fixed Outlook. I had noted that the problems seemed to occur after I had sent photos out of lightroom to email recipients. Outlook was working fine--then I decided to send a photo, through Outlook. My emails, not just the photos, got stuck in the Outbox again. I deleted them. I tried going into my anti-virus software--it looked as though it had blocked something at the very minute I was trying to send. So I enabled it to go through. Now my emails are going out of Outlook--but I am wary of trying to send any photos to myself or others out of Lightroom. (I note that there are two types of settings to send-- Harry Peterson or to Microsoft Outlook. Acouple of weeks ago I called Lightroom support--they must never have people ask about this issue because they seemed to know no more about it than I did! Meanwhile, I photoed an error message, which I have attached. Thanks again. Harry

cmgap

Community Expert

There are many alternate paths to share photos that are easier than emailing through Lightroom Classic. One way is to create a synced collection to create a url that someone can download the file from. Most photo labs have their own system for uploading files for print. Here is a link to an article about working with synced collctions: https://helpx.adobe.com/lightroom-classic/help/lightroom-mobile-desktop-features.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded