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Participant
November 6, 2025
Question

v15 freezing

  • November 6, 2025
  • 2 replies
  • 246 views

Lightroom classic was freezing after opening the import window. After waiting for several minutes, import is posible. Last workaround was resetting preferences, but LrC still freeze in import window.
Tried this.
New catalog file, still freeze
Tired Optimize, still freze
Updated GPU driver, still freeze
New card reader, still freeze
Updated Windows, still freeze
Resetting preferences, still freeze 

Lightroom Classic versjon: 14.5.1 [ 202508231203-c2638d01 ]
Lisens: Creative Cloud
Språkinnstilling: nb
Operativsystem: Windows 11 - Home Premium Edition
Versjon: 11.0.26200
Programarkitektur: x64
Systemarkitektur: x64
Logisk prosessorantall: 16
Prosessorhastighet: 2,3GHz
SqLite-versjon: 3.36.0
CPU-bruk: 4,0%
Strømkilde: Plugget inn
Innebygd minne: 16147,3 MB
Dedikert GPU-minne brukt av Lightroom: 19,0MB / 8020,0MB (0%)
Virkelig minne tilgjengelig for Lightroom: 16147,3 MB
Ekte minne brukt av Lightroom: 1343,9 MB (8,3%)
Virtuelt minne brukt av Lightroom: 1439,1 MB
GDI-objekter teller: 742
Antall BRUKER-objekter: 2423
Behandling håndterer telling: 2748
Størrelse på minnebuffer: 79,1MB
Intern Camera Raw-versjon: 17.5 [ 2318 ]
Maksimalt trådantall brukt av Camera Raw: 5
SIMD-optimalisering for Camera Raw: SSE2,AVX,AVX2
Virtuelt minne for Camera Raw: 45MB / 8073MB (0%)
Virkelig minne for Camera Raw: 46MB / 16147MB (0%)
 
Cache1: 
NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB
 
Cache2: 
m:79,1MB, n:0,0MB
 
U-main: 178,0MB
 
DPI-innstilling for system: 120 DPI
Skrivebordskomposisjon aktivert: Ja
Standard størrelse på forhåndsvisning: 1440 bildepunkter
Visninger: 1) 1920x1080
Inndatatyper: Flerberøring: Nei, Integrert berøring: Nei, Integrert penn: Nei, Ekstern berøring: Nei, Ekstern penn: Nei, Tastatur: Nei
 
Informasjon om grafikkprosessor: 
DirectX: NVIDIA GeForce RTX 3070 Laptop GPU (32.0.15.8157)
Initialiseringsstatus: GPU for eksport er støttet som standard
Brukerpreferanser: Auto
Aktiver HDR i Bibliotek: AV
GPU for å generere forhåndsvisning:Auto (S5_7)
 
Applikasjonsmappe: C:\Program Files\Adobe\Adobe Lightroom Classic
Biblioteksti: C:\Users\palma\Bilder\Lightroom\PalmaLightroomCatalog-v13.lrcat
Innstillingsmappe: C:\Users\palma\AppData\Roaming\Adobe\Lightroom
 
Installerte plugins: 
1) AdobeStock
2) Flickr
 
Konfigurer lua-flagg: 
 
Adapternr.1: Leverandør : 10de
Enhet : 249d
Undersystem : 15441025
Revisjon : a1
Videominne : 8020
Adapternr.2: Leverandør : 8086
Enhet : 9a60
Undersystem : 153b1025
Revisjon : 1
Videominne : 80
Adapternr.3: Leverandør : 1414
Enhet : 8c
Undersystem : 0
Revisjon : 0
Videominne : 0

2 replies

Community Manager
November 14, 2025

Hi @Palma37054105wwds
Just checking in to see if you're still running into that issue. Let me know when you get a chance!
Thanks so much,
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
Community Manager
November 6, 2025

Hi @Palma37054105wwds, welcome to the community!
Could you try updating to the latest version of Lightroom Classic (15.0) and see if that improves performance?
Also, are you importing photos from an external hard drive or an SD card reader? If so, could you try unplugging them for a moment and check if the freezing still happens?
Thanks so much!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
Participant
November 7, 2025

Thanks a lot. I am aware that the embedded System Infor show LrC 14.5.1, but I also tried version 15.0 with the same result. To be absolutely sure, I updated today, and the import window freezes shortly after opening it.

dj_paige
Legend
November 7, 2025

Are you trying to import photos only, or some photos and some videos?