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Participating Frequently
Oct 12, 2025 1:43 PM UTC
Question

V6.0 Crashes on Opening

I use Lightroom V6.0 and have done for a few years and never had a problem, I use Windows 11 up to date. I updated Adobe Creative cloud this morning and now Lightroom tries to open and crashes immediately.  I have over a 1000 photos I need to edit quickly, any help appreciated.  I'm not particularly technically minded either.  Thanks

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. You cannot file a bug report for an old and unsupported version.]

16 replies

Per Berntsen
Community Expert
Community Expert
Oct 12, 2025 7:32 PM UTC
quote

I updated Adobe Creative cloud this morning and now Lightroom tries to open and crashes immediately.


By @Graham22938400khn3

 

Do you mean the Creative Cloud Desktop app? It is only needed if you have a subscription.

Are you getting any error messages?

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dj_paige
Legend
Oct 12, 2025 9:05 PM UTC

I updated Adobe Creative cloud this morning and now Lightroom tries to open and crashes immediately.

 

You shouldn't have to update the Creative Cloud at all, since Lr 6 is not part of the Creative Cloud. Unless you have other Adobe software that does use the Creative Cloud, I would uninstall the Creative Cloud, and then re-install Lr 6 using the "offline activation"method here.

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Community Expert
Oct 13, 2025 7:25 AM UTC

in addition of the answer of @dj_paige  you'll find the installations files for latest version of LR 6 (6.14) here:

https://web.archive.org/web/20231220005239mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC...

 

Please be patient, the downloads can take several minutes to start and can proceed slowly.

It's recommend to save the download files on an USB stick, hard drive or CD/DVD, but it isn't sure how long these links are available.

 

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Community Expert
Oct 12, 2025 2:46 PM UTC

Do you mean the perpetual license of Lightroom 6 or do you use Lightroom 6 from a subscription?

Please post the detailed error message word-by-word.

 

If you're using the perpetual license try the folloeing steps:

Try resetting the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

Another possible reason for crashing can be a faulty catalog. 

Hold the Ctrl-Key while starting LrC. This opens a catalog selection dialog.  

 

 

First select the appropriate recent catalog and let it check it – note the checkmark "Test integrity of this catalog" to check its integrity. If that doesn't help, try to create a new one and see if this catalog works. If yes, you could then try to import your current catalog into the new one.

 

 

 

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Participating Frequently
Oct 12, 2025 3:15 PM UTC

To be honest I'm a bit lost with it.  I bought Lightroom download from Amazon UK some years ago and never had any problems,I bought it outright at the start as it was soon going to Subscription.

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Participating Frequently
Oct 12, 2025 5:41 PM UTC

It's a perpetual licence and I've uninstalled Lightroom 6 and uninstalled it and installed it again and still the same result, not opening still. Done all of the above that you've said and still the same.

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