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dennism0226
dennism0226
Participant
February 21, 2023
Question

VIDEO_TDR_FAILURE

  • February 21, 2023
  • 1 reply
  • 461 views

Running HP Pavillion laptop 15t-cw200, Win 10 64 bit Ver 10.0.19045 and Nvidia GeForce MX250 (driver 526.56). When in Lightroom Classic V12.2 I encounter STOPCODE VIDEO_TDR_FAILURE nviddmkm.sys. All other program and applications run fine. This just started happening early February 2023. Anyone have suggestions?

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1 reply

GoldingD
GoldingD
Legend
February 21, 2023

 

GeForce MX250 (driver 526.56).

 

A newer driver exists, v528.49. If you use the NVIDIA Ge Force Experience to update, make sure you select custom install as to force a clean install.

 

If you use google and search on:

 

STOPCODE VIDEO_TDR_FAILURE nviddmkm.sys

 

You will see documents telling you this is probably a GPU driver issue.

 

    dennism0226
    dennism0226Author
    Participant
    February 21, 2023

    Thanks for the response. I installed the driver WITHOUT using the GeForce Experience, rebooted my PC and launched LR but I received the same error. Should I try again using GeForce Experience?

     

    Dennis

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