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February 16, 2025
Question

Videos in Lightroom Catalog will not play. No video controls or black screen appears

  • February 16, 2025
  • 1 reply
  • 110 views

All of thevideos in my Lightroom Catalog will not play w    hen I double-click on them.  Mac OS 13.6.7 , 3 GHz 10-Core Intel Xeon W

i get either a photo without video controls, or a black screen. If I show the videos in the finder, I am able to open and play them with Quicktime player.

 

What can I do?

 

In addition, there are  videos and live photos from my iPhone which will not import

 

Here is the error message:

There is a problem with the video file (10)
    /Users/kathryn/Desktop/iPhone to LR /IMG_3129.MOV
    /Users/kathryn/Desktop/iPhone to LR /IMG_6152.mov
    /Users/kathryn/Desktop/iPhone to LR /IMG_4323.mov
    /Users/kathryn/Desktop/iPhone to LR /IMG_1152.mov
    /Users/kathryn/Desktop/iPhone to LR /IMG_6187.mov
    /Users/kathryn/Desktop/iPhone to LR /IMG_6186.mov
    /Users/kathryn/Desktop/iPhone to LR /IMG_4321.mov
    /Users/kathryn/Desktop/iPhone to LR /IMG_3131.MOV
    /Users/kathryn/Desktop/iPhone to LR /IMG_3130.MOV
    /Users/kathryn/Desktop/iPhone to LR /IMG_3132.MOV

 

Here they are in the finder:

 

 

Thanks.

1 reply

johnrellis
Legend
February 17, 2025