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Earth Oliver
Brainiac
January 4, 2020
Answered

VRAM Memory Leak Still Not Fixed

  • January 4, 2020
  • 12 replies
  • 9372 views

It's been months now and this issue is still causing so many problems. 

Within minutes of opening Lr Classic and doing anything (grid, Develop, etc), all available VRAM will be consumed and most computers will become unusable if any other apps are opened which need to use the GPU.
People are increasingly complaining about Lr and system performance and this is the primary issue which is contributing.
Here's a SS showing what happens within a few seconds after you open Lr and develop a single image using only the basic sliders.

Does no one at Adobe care about this bug?

 

 
This topic has been closed for replies.
Correct answer Ian Lyons

Participants in this forum are almost all customers like yourself, and any Adobe personel who do visit tend to focus on useability issues rather than bugs, etc. Fortunatley, your issue is already known to Adobe and is being investigated. However, it would still be helpful to report the issue on the forum that Adobe provides for bug reporting and feature requests. https://feedback.photoshop.com/topics/lightroom-classic/5f5f2093785c1f1e6cc40872

 

12 replies

Community Expert
January 4, 2020

You should put bugreports at https://feedback.photoshop.com (same login as this forum). This forum is a user-to-user forum and basically no Adobe engineers frequent this but they do interact and answer to posts reporting issues at feedback.photoshop.com

D Fosse
Community Expert
January 4, 2020

Memory should be used, that's the whole point. Free memory is wasted memory (one of the oldest computer axioms). That doesn't make it a leak.

 

What happens if you now open Photoshop, and start up some GPU-intensive tool such as Select and Mask? Any problems?

 

I just tried this. The Quadro card in this machine only has 2GB, and VRAM usage stays at about 85% throughout. It never maxes out completely. Everything still works smoothly and instantly. 

 

The point I'm trying to make is that if you have performance problems, this is probably not the reason.

Earth Oliver
Brainiac
January 5, 2020

no, the issue is 100% related. Lr consumes all available VRAM and doesn't release it for other applications. Using any other app which needs access to the GPU results in major performance issues and crashes.