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backyardprod
Inspiring
August 14, 2015
Answered

Wacom intuos pen lag on sliders in Lightroom CC 2015

  • August 14, 2015
  • 7 replies
  • 15392 views

I've just upgraded to Windows 10 from 7 on 64bit system. I have the latest LR CC2015. I just tried my Wacom Intuos 3 pen and while the stylus moves the mouse pointer around fine, when I try to select a slider in the basic panel, for instance, nothing happens for about 2 seconds and then finally I can move the slider. With my normal mouse, it is fine. Taps work ok as well so I can tap somewhere in the slider scale and it will jump to there - it just won't pick up the slider and move smoothly.

I uninstalled my Wacom driver, restarted and installed the latest drivers from the Wacom site, but it made no difference to this issue. Tried in Photoshop CC and the sliders there have a very slight lag - certainly less than a second.

I didn't have this before I upgraded to Windows 10, but there was also a LR CC update recently and so it could have been that.

Any thoughts or ideas?

Steve

      This topic has been closed for replies.
      Correct answer backyardprod

      Solved it. I needed to uncheck "Use Windows Ink" in the mapping section of the Wacom tablet properties. Perhaps that wasn't an issue in Windows 7.

      7 replies

      L
      lesliem27686031
      Participant
      October 17, 2020

      I too had the same problem and after search many Youtube videos came upon you in a search. Voila! Fixed; your solution also worked for me. Thank you. Leslie

      J
      jamesb80731457
      Participant
      November 26, 2019

      It worked, need to make sure Lightroom application is selected in the mapping mode, then uncheck "use windows ink" I'm usning windows 10, I have been messing around with this for hours, THANK YOU!!!!

       

      D
      dbrigleb
      Known Participant
      September 29, 2019

      Bless you. Had the same issue.

      kcossabo
      kcossabo
      Known Participant
      November 25, 2017

      Thank you, just built a machine for LR, moving from a iMac, and could not figure out why I could not control sliders.

      Appreciate the solution.

      kcossabo
      kcossabo
      Known Participant
      November 25, 2017

      Thank you, just built a machine for LR, moving from a iMac, and could not figure out why I could not control sliders.

      Appreciate the solution.

      A
      Alex400
      Participant
      November 25, 2015

      Similar problem with Win10Pro + Bamboo CTH-470.

      For me it's not really lag but the ammount of pen movement needed for the slider to start responding. After the slider starts to respond, the lag stops.

      I click on the slider with the pen, then slowly move it left or right. The slider doesn't follow. After I've moved the pen far enough away from the slider, it will suddenly jump to the pen and will respond immediatly to anything I do after.

      M
      MikeMcW
      Participant
      November 26, 2015

      ‌I have had the same issue with Windows 8.1 and 10. I find I get a better response from the slider if I put pressure on the pen when I connect with the slider but I fine it is far better to use the scrubby slider which works perfectly for me and gives far better control.

      MIke

      A
      aj26
      Participating Frequently
      November 29, 2015

      I'm experiencing this same issue. Unfortunately ,there is no response from Adobe.   

      B
      backyardprodAuthorCorrect answer
      Inspiring
      August 14, 2015

      Solved it. I needed to uncheck "Use Windows Ink" in the mapping section of the Wacom tablet properties. Perhaps that wasn't an issue in Windows 7.

        A
        Anonymous
        August 16, 2015

        But doesn't unchecking 'Use Windows Ink' turn off pen pressure?  I have same bug - Windows 8.1, Lightroom CC 2015, Intuos Pro and latest Wacom driver - With Windows Ink off sliders are smooth and responsive, but no pen pressure.  With Windows Ink ticked, pen pressure is restored, but sliders are slow to respond and have the lag you describe.

        Other forums are suggesting this is a problem with Adobe CC that needs to be fixed in a future update.

        anyone able to confirm this or give more information? 

          teomorell
          teomorell
          Participating Frequently
          September 13, 2015

          Andrew,

          You are correct. Turning off Windows Ink turns off pen pressure. This is really annoying; it renders the tablet unusable.

          My Wacom tablet and Photoshop/Lightroom were working perfect in Windows 8.1, not on Windows 10.

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