Question
Wacom tablet and mouse issues after 13.3 update
Since updating to 13.2, I've had erratic behavior using either mouse or tablet. These are most noticeable when adding or subtracting from existing masks using the Brush tool. This happens more frequently with the tablet, but also with the mouse. I had recently done a system restart to clear up this issue, but this didn't help.
Specifically, here are the steps working with a mask where problem occurs:
- Click on existing mask
- Click + or - to add or subtract to get dropdown window
- I choose "Brush" and sometimes nothing happens (whether using a mouse or pen )...OR...I can select the brush, but the brush may not show up...OR...does not do anything, or does the opposite of what I selected (i.e., a + instead of a -). Hope that makes sense.
This is virtually the same issue on 2 separate systems at our studio with 2 different model Wacom tablets (this one a PTZ-630). This issue was previously reported by user uncleoat, who is the other system in the studio.
Here is system info for this machine:
Lightroom Classic version: 13.3.1 [ 202405311538-6d7c0308 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.6GHz
SqLite Version: 3.36.0
CPU Utilisation: 6.0%
Power Source: Plugged In, 255%
Built-in memory: 32571.3 MB
Dedicated GPU memory used by Lightroom: 4186.3MB / 8067.0MB (51%)
Real memory available to Lightroom: 32571.3 MB
Real memory used by Lightroom: 3430.3 MB (10.5%)
Virtual memory used by Lightroom: 8422.0 MB
GDI objects count: 1243
USER objects count: 4176
Process handles count: 2884
Memory cache size: 127.1MB
Internal Camera Raw version: 16.3.1 [ 1889 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1555MB / 16285MB (9%)
Camera Raw real memory: 1562MB / 32571MB (4%)
Cache1:
Preview1- RAM:20.0MB, VRAM:0.0MB, DSC_0223-Edit.tif
Preview2- RAM:19.0MB, VRAM:0.0MB, DSC_0155-Edit.tif
Preview3- RAM:22.0MB, VRAM:0.0MB, DSC_0165.dng
Preview4- RAM:22.0MB, VRAM:0.0MB, DSC_0223.dng
Preview5- RAM:22.0MB, VRAM:0.0MB, DSC_0155.dng
Preview6- RAM:22.0MB, VRAM:0.0MB, DSC_0172.dng
Final7- RAM:1047.0MB, VRAM:2504.0MB, DSC_0155-Edit-Edit.tif
Final8- RAM:190.0MB, VRAM:0.0MB, DSC_0300-Edit-Edit.tif
Preview9- RAM:22.0MB, VRAM:0.0MB, DSC_0221.dng
Final10- RAM:190.0MB, VRAM:0.0MB, DSC_0223-Edit-Edit.tif
NT- RAM:1576.0MB, VRAM:2504.0MB, Combined:4080.0MB
Cache2:
m:127.1MB, n:735.5MB
U-main: 139.0MB
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1920 pixels
Displays: 1) 1920x1080, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No
Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 (32.0.15.5599)
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled
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