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Participant
March 25, 2024
Question

Waiting for settings

  • March 25, 2024
  • 2 replies
  • 161 views

My wife keeps getting an error message saying "waiting for settings: this photo is missing settings from another client that need to be downloaded before it can be edited"

 

does anybody know what I can do to fix it?

This topic has been closed for replies.

2 replies

Legend
March 26, 2024

Is this Lightroom CC or Classic? This sounds like photos in the cloud that have been edited and a sync operation is not complete.

AxelMatt
Community Expert
Community Expert
March 26, 2024

Please describe the issue more detailed.

In which format did you get the photo?

How did your wife get the picture? Via download, mail etc? 

In which program has the client edited the photo? Do you get also a .xmp file with the appropriate edit informations?

Or is there a catalog file that you or your wife did get from the client?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI