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Participant
June 14, 2024
Question

what is the problem

  • June 14, 2024
  • 3 replies
  • 307 views

This topic has been closed for replies.

3 replies

dj_paige
Legend
June 14, 2024

It is telling you to Import photos to get started.

AxelMatt
Community Expert
Community Expert
June 15, 2024

@dj_paige Yes, but some labels in the UI are looking very strange. It looks like a graphic problem.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
dj_paige
Legend
June 15, 2024

As I don't have familiarity with oriental (Chinese?) characters, I don't know how the text should appear in LrC. However note that there are zero photos in the catalog (on the left).

AxelMatt
Community Expert
Community Expert
June 14, 2024

Unfortunately you don't have gave us any informations about your system. So all proposed solutions are a guesswork.

 

But what you should try is to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help check if your system is up-to-date. Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
ASUS OLEDAuthor
Participant
June 14, 2024

win11