Where can I find the 12.5 version for mac os?

Question

Hi everyone, I'm using a Mac with High Sierra and AVX graphics (not AVX2), Sequoia 15.7.3 operating system. I'm currently trying to install Lightroom Classic. I have an annual subscription, and from CC I can't download version 12.5, which I understand is the most recent compatible version. Where can I find an installer? Honestly, I've had more problems than anything else with Adobe, and I'd also like to know if it's possible to file a complaint, given that it's impossible to use the product.

Thanks to anyone who responds.

Bye,

Romeo

Rob_Cullen · Answer

From the Creative Cloud Desktop App you can only install 15 and 14 versions of LrC (N and N-1).

The only option for v12 is to find a Support agent in a chat and request a download.

Forum posts suggest that some agents refuse (quoting the N and N-1 rules), while others may be helpful.

You will need to prove your subscription (be signed into the forum and chat with your current ID.)

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