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Participant
Dec 31, 2019 12:04 PM UTC
Question

Where Can I Find the Error Log After Import or File Move in Lightroom Classic?

After an import or a move of files on the hard drive sometimes Lightroom flashes that it wasn't able to process some photos or videos. As most people I don't go through all of the files right then and click the OK button. Where is the history of these errors for when I do have the time to look at them?

5 replies

louisd79464044
Inspiring
Apr 26, 2025 5:18 AM UTC
Participant
Nov 14, 2021 11:50 PM UTC

I'm trying to import thousands of images and LR stalls mid-way.  I believe it is stuck on an image file, but I have no idea which one.  If there were a log file, it would make it so much easier to diagnose.

 

 

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johnrellis
Legend
Mar 26, 2021 6:25 AM UTC

There is no such log, unfortunately.

 

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@MNiessenPhoto
Legend
Mar 25, 2021 3:52 PM UTC

I don't know specifically, but I assume somewhere in a temp folder.

This is not specific to Lightroom, but might put you on the right track:

Troubleshoot Adobe Creative Cloud install issues with log files

 

There's also a  Log Collector tool (which I've never used):

How to use the Creative Cloud Log Collector tool (adobe.com)

 

Hope that helps,

Michael

_____________

Michael Niessen - Photographer, photo-editor, educator

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Photo-editing (Ps/Lr/LrC) and photography workshops & one-on-one training (off- and online)
Participant
Mar 25, 2021 2:59 PM UTC

I thought it was a good question.  Where are the logs, can't imagine they don't exist.

 

JB

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