Help! I recently purchased a surface pro 7 and installed Lightroom on it. I then imported some photos from my camera and started to develop them and am running into a frustrating issue. It cannot seem to find a before picture when I try to look at before and after. If I press / in develop I just get a blank grey nothing. Press it again I get my after photo. And if I press y to go to the side by side it shows my after photo but not my before. Why!!!
First of all, try to disable the GPU. Edit > Preferences > Performance > uncheck Use graphics processor.
If this fixes the issue, updating your graphics driver may let you work with the GPU enabled.
Another possibility is that you have a defective monitor profile.
As troubleshooting, and as a possible temporary fix, try setting the monitor profile to sRGB.
With Lightroom closed, press the Windows key + R, type colorcpl in the box and press Enter.
Add the sRGB profile, and set it as default.
If this fixes the issue, it is recommended that you calibrate the monitor with a hardware calibrator, which will also create and install a custom monitor profile that accurately describes your monitor.
Depending on your monitor, and your requirements, sRGB may be close enough, but if you're concerned about color accuracy, use a calibrator.
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