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Robertfoto
Participating Frequently
August 10, 2017
Respondido

Why am I seeing a message "Preview unavailable for this file".?

  • August 10, 2017
  • 1 resposta
  • 1762 Visualizações

I am currently using LR 4 on my iMac. I can import and edit files from my Canon EOS 60D. However when I download a card to my desktop from a Canon EOS 80D and try and import the files  I get a message in the library " Preview unavailable for this file".

I am guessing that LR 4 does not support this new Canon camera. Is that the case ?

I do have a disk for LR 5, which I own and can install, will this solve the issue ?

    Este tópico foi fechado para respostas.
    Melhor resposta por Rob_Cullen

    No LR 5 will not solve it for you. You need Lightroom version 6.5 (or higher. 6.12 is current) to be able to read raw files from the 80D.

    Cameras supported by Camera Raw

    You have three options-

    1. Buy the Upgrade of perpetual Lr  version 6.0 and update to 6.12

    2. Start a Subscription to the Creative Cloud Photography plan (for both Lightroom-CC2015.12 and Photoshop-2017)

    3. Download and run the free 'Adobe DNG Converter' that will convert a folder of files from CR2 to DNG raw and allow you to Import to v4

    1 Resposta

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity ExpertResposta
    Community Expert
    August 10, 2017

    No LR 5 will not solve it for you. You need Lightroom version 6.5 (or higher. 6.12 is current) to be able to read raw files from the 80D.

    Cameras supported by Camera Raw

    You have three options-

    1. Buy the Upgrade of perpetual Lr  version 6.0 and update to 6.12

    2. Start a Subscription to the Creative Cloud Photography plan (for both Lightroom-CC2015.12 and Photoshop-2017)

    3. Download and run the free 'Adobe DNG Converter' that will convert a folder of files from CR2 to DNG raw and allow you to Import to v4

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    R
    RobertfotoAutor
    Participating Frequently
    August 13, 2017

    I bought and installed the perpetual LR 6. Adobe sales were not that cooperative, for sales, or supporting perpetual upgrades at this point. Only offering cc subscriptions . However based on my inquires over the past two weeks they did sell be a LP perpetual 6 upgrade.

    I tried this version but it still won't preview my Canon 80D files. So I will go ahead and upgrade the LR 6 to an LR 6.12. And hopefully this will work.

    Keep you posted and thanks for the direction / solution to my problem.

    ManiacJoe
    ManiacJoe
    Inspiring
    August 14, 2017

    Installing LR 6 is a two part process:

    1. Install the 6.0 release from the Adobe website

    2. Patch the install to the current version (6.12 in this case)

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