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Participating Frequently
April 18, 2023
Question

Why can't I add photos in Lightroom?

  • April 18, 2023
  • 3 replies
  • 510 views

I have lots of problem loading images  from my 5D mark 5 into LR. Can someone pleas tell me Whata wrong here. The program used to work fine for several years an now its al messed up.  SO far I have lost several images due to this problem

 

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3 replies

AxelMatt
Community Expert
Community Expert
April 19, 2023
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
GoldingD
Legend
April 19, 2023

From your 5D Mk IV (note your typo vs what is shown in screenshot) are these Canon Dual Pixel RAW files?

https://helpx.adobe.com/x-productkb/multi/editing-canon-dual-pixel-raw-cr2.html

 

PanthipAuthor
Participating Frequently
April 26, 2023

Sorry mate I found out that i have forgotten to emty my garbage bin, where I found nearly 8000 files. The program works fine agin after thet session. Thanks for your answer. 

Rikk Flohr_Photography
Community Manager
April 18, 2023

I am unaware of the existence of a 5D Mark V. If that is what you have, it is not yet supported. I suspect you have a different camera. 

Rikk Flohr: Adobe Photography Org