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Question

why cant i import these .RAW files shot on GH7 to lightroom?

Forum|Forum|1 year ago
September 7, 2024
5 replies
1415 views

why cant i import these .RAW files shot on my new panasonic GH7 to lightroom?

i get the following error messages, i don't understand as i never had an issue importing raw to lightroom before when shot on my GH5

macOS

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dj_paige

Legend

What is the version NUMBER of your Adobe Creative Cloud application?

M

Matt5EDFAuthor

Participating Frequently

dj_paige

Legend

What is the version NUMBER of your Mac OS? Please give us the version NUMBER and not words like "up-to-date" or "latest".

M

Matt5EDFAuthor

Participating Frequently

14.6.1 (23G93)

DdeGannes

Community Expert

@Matt5EDF , Your second screenshot shows the import dialog which shows there are multiple images available to import, however none of them are selected. Select the images you wish to import.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

JohanElzenga

Community Expert

@DdeGannes The second screenshot shows that all images are selected (the little boxes in the upper left corner of each greyed out thumbnail are checked), but Lightroom Classic 13.3 does not support this camera yet. That is why no thumbnails show and why trying to import gives the error shown in the first screenshot.

-- Johan W. Elzenga

DdeGannes

Community Expert

@JohanElzenga , Ok my "bad".

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

JohanElzenga

Community Expert

You need to update to at least Lightroom Classic 13.4, because that is when support for this camera was added. The current version of Lightroom Classic is 13.5.1.

-- Johan W. Elzenga

M

Matt5EDFAuthor

Participating Frequently

how do i update please? this is what i see in creative cloud

JohanElzenga

Community Expert

Have to clicked on 'Check for updates' in the upper right corner? Otherwise try logging out and then logging in again.

-- Johan W. Elzenga

dj_paige

Legend

Please specify if you are using Lightroom (Lr icon) or Lightroom Classic (LrC icon). Also please tell us the version NUMBER (we need the version NUMBER and not words like "latest" or "up-to-date").

M

Matt5EDFAuthor

Participating Frequently

13.3 and Lr Classic

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