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LauraMacky
LauraMacky
Inspiring
November 3, 2018
Répondu

Why is my HDR Panorama feature gone?

So in the desktop classic cc (which they'd just change the stupid name to Desktop vs. Cloud instead of always having to put this in parenthesis) all of a sudden my latest update does not include HDR Panorama.  Prior to my update I saw it there.  Looking under "about" I see that I'm version 7.5.  Attached is a screenshot of what I see now.  I tried clicking on three raw files (not in this display) to try and merge to see if it made a difference if I had selected files and it doesn't.  The option is still not there.  I also have no updates pending in CC.

Anyone else having this problem?

Ce sujet a été fermé aux réponses.
Meilleure réponse par GoldingD

You might need to go to your Adobe Creative Cloud Desktop app and uninstall LR, then turn around and reinstall LR

2 commentaires

JohanElzenga
Community Expert
JohanElzengaCommunity Expert
Community Expert
November 3, 2018

LauraMacky  wrote

So in the desktop classic cc (which they'd just change the stupid name to Desktop vs. Cloud instead of always having to put this in parenthesis) all of a sudden my latest update does not include HDR Panorama.  Prior to my update I saw it there.  Looking under "about" I see that I'm version 7.5.  Attached is a screenshot of what I see now.  I tried clicking on three raw files (not in this display) to try and merge to see if it made a difference if I had selected files and it doesn't.  The option is still not there.  I also have no updates pending in CC.

Anyone else having this problem?

If 'About' says 7.5, then it sounds like you have 'downgraded', not updated. HDR-panorama was just introduced in Lightroom Classic 8. Now you are back with Lightroom Classic 7.5 again. So either you have two versions of the program and started the wrong one (that could happen if you still have an old version on a backup disk that has now started instead of the version on your main disk), or you have installed the older version again.

-- Johan W. Elzenga
    LauraMacky
    LauraMackyAuteur
    Inspiring
    November 3, 2018

    I'm not sure how I could've downgraded.  I did search my computer to see if I had another version of LR but I don't.  This is so odd.

    Laura Macky
    GoldingD
    GoldingDRéponse
    Legend
    November 3, 2018

    You might need to go to your Adobe Creative Cloud Desktop app and uninstall LR, then turn around and reinstall LR

    johnrellis
    johnrellis
    Legend
    November 3, 2018

    In the screenshot you posted, only one photo is selected, whereas Photo Merge requires at least two photos to be selected.

    johnrellis
    johnrellis
    Legend
    November 3, 2018
    I tried clicking on three raw files (not in this display) to try and merge to see if it made a difference if I had selected files and it doesn't.

    Please post a screenshot when two or more photos are selected. That could give clues to what's going on.

    GoldingD
    GoldingD
    Legend
    November 3, 2018

    First off as you are a paying subscriber, you should be seeing an update for LR, PS, Bridge, and ACR in your Adobe Creative Cloud Desktop app. make sure you are logged in and check. If nothing, then your Adobe Creative Cloud Desktop App need updating.

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