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marcios88064158
marcios88064158
Participant
January 23, 2025
Question

Windows 11: Lightroom Classic doesn't open

  • January 23, 2025
  • 3 replies
  • 713 views

Im facing problems to open the program LC after up gade for windows 11.

I used the LC yesterday and today it does not work , do not open...

I re intalled the program but does not work.]

I tryed to open old versions from de bckup but also does not work

 

3 replies

KR Seals
Community Expert
KR SealsCommunity Expert
Community Expert
January 23, 2025

Check the folder where the catalog and previews are located. If you see a file that ends with .lock, delete that and ONLY that file. That file gets left behind if LrC does not close properly such as in the case of a crash.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
marcios88064158
marcios88064158Author
Participant
January 25, 2025

Thanks, I did not find a file with that extension.

It seems to me like a conflict installation, if I try to uninstall the LC it says to close the program first...as the program is not open..

Anyway its working but very slow..

Thanks for your support

GoldingD
GoldingD
Legend
January 23, 2025

Have you attempted a restart of your computer? Not a shutdown, but a restart

marcios88064158
marcios88064158Author
Participant
January 23, 2025

Sure , have some conflit.... 

Imanaged to open another version, but its super slow..

 

MassC
MassC
Legend
January 23, 2025

Hi @marcios88064158, 

 

Thank you for reaching out about your issue with Lightroom Classic. To better understand what might be happening, we’ll need a bit more info. Could you also share your system info? You can find this by navigating to Help > System Info, copying the details, and pasting them into a text file to attach here. Additionally, are you seeing any error messages?


^CM

marcios88064158
marcios88064158Author
Participant
January 23, 2025

Hello,

No messages, it simply does not open, or it take a very very long time to open...,abnormal..

My System:

Nome do dispositivo DESKTOP-64V15A0
Processador Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz
RAM instalada 16,0 GB (utilizável: 15,8 GB)
ID do dispositivo 45044F02-F2FC-4FF4-83B3-EFE1CB1F228F
ID do Produto 00342-41397-50618-AAOEM
Tipo de sistema Sistema operacional de 64 bits, processador baseado em x64
Caneta e toque Nenhuma entrada à caneta ou por toque disponível para este vídeo

GoldingD
GoldingD
Legend
January 24, 2025
Processador Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz

'Did LrC work on this computer previously?

 

 

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