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Participant
Sep 16, 2024 8:52 PM UTC
Question

Won't Launch

Hi; I know that there are lots of similar posts but none of them could help me i decided to post my own launching problem. Sorry.

 

Last time i used Lightroom Classic var on June 2024; afterward I updated it last week and it did not launvh.

I tried every suggestion but no way.

 

Today i alsı updated MacOS; still no launch

- Cleaned cache

- Deleted preferences

- Did multiple uninstall / reinstalls 

- Tried different catalogues and backups frm my external hard drive

 

No solution.

Here is the first part of my report that i sent. 

 

Process: Adobe Lightroom Classic [1507]

Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 13.5.1 (13.5.1)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 502

Date/Time: 2024-09-16 23:44:51.2884 +0300
OS Version: macOS 14.6.1 (23G93)

 

Thanks fot any support & suggestions...

 

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2 replies

JohanElzenga
Community Expert
Community Expert
Sep 17, 2024 9:44 AM UTC

Try what happens if you launch Lightroom Classic in another MacOS user (create a new user if necessary). If it does launch, then this is something in some user setting, which is difficult to pinpoint I'm afraid. You may have to clean install everything Adobe: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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-- Johan W. Elzenga
Soda*Author
Participant
Sep 19, 2024 7:49 AM UTC

Thanks a lot @JohanElzenga As you said, a created a brand new user and LR launched just fine. It was a big problem for me so iam even OK with using the LR in another user. (This might event help me concentrate more) 

I am grateful. 

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