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brucekorb
brucekorb
Inspiring
July 10, 2023
Answered

Wrong color displayed

  • July 10, 2023
  • 2 replies
  • 1930 views

The thumbnail in the upper left has the correct color. LR-Classic is in develop mode. In fullscreen mode, the colors are also correct. I exported a JPEG, also with correct colors. It's just the develop module.  The 600Mb TIFF file is too big for here, so I'll leave it on Google Drive for a few days. Let me know when you've downloaded it so I can remove it. Thanks.

 

electrical-layout-image TIFF 

Correct answer johnrellis

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

The colors are identical in my LR 12.4, PS 24.6.0, and the Preview app on Mac OS 13.4 / Apple M2 Max (see screenshot below).

 

As described by Axel above, the two most common causes for blatant color mismatch between Develop and Library and other apps are a buggy graphics driver and a defective or incompatible display profile.

 

As recommended by Axel Matt above, quickly test for problems with the display profile by temporarily assigning the sRGB profile to your display. The link Axel provided has way-out-of-date instructions for Mac (Lightroom Queen is fixing it soon). See here for almost-up-to-date instructions for Mac OS 13:

https://helpx.adobe.com/lightroom-classic/kb/photos-appear-black-gray-rectangles.html#Solution2AssociatesRGBIEC6196621Colorprofileonyoursystem

 

You can partially test for a buggy graphics driver by setting Preferences > Performance > Use Graphics Processor to Off.  The Radeon Pro 580 is 6 years old, and AMD may not be prioritizing bug fixes for it.

 

 

2 replies

Keith Reeder
Keith Reeder
Participating Frequently
July 11, 2023

"The 600Mb TIFF file is too big for here"

 

Why can't you resave it as jpeg at a smaller size? The wonky colours will be the same.

    brucekorb
    brucekorbAuthor
    Inspiring
    July 11, 2023

    If you read the complaint, you'll notice that there is no problem with thumb nails, full screen *or* JPEG exports. The _only_ way to demonstrate it was with a screen capture.

    A
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    July 11, 2023

    The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. 

    Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

    https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

     

    If thi deosn't help try to reset the Lightroom preferences. 

    https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ 

    It's recommended to backup your preferences before you reset the preferences to the default settings: 

    https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html 

     

    If this also doesn't help, plaes cherck your monitor profile. 

    https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    brucekorb
    brucekorbAuthor
    Inspiring
    July 11, 2023

    This is a one-off problem. I've never seen it with any other image. A am assuming that Adobe would like to fix the problem. For me, I don't care unless it crops up with other photos. I've exported the JPEG to the person I needed to. get it to. (Some yokel doesn't believe there's enough space to install an 8X8 box on my garage wall.)

     

    3.8 GHz Quad-Core Intel Core i5

    Radeon Pro 580 8 GB

    40 GB 2400 MHz DDR4

    13.4.1 (a) (22F770820b)

     

     

    johnrellis
    johnrellisCorrect answer
    Legend
    July 12, 2023

    [This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

     

    The colors are identical in my LR 12.4, PS 24.6.0, and the Preview app on Mac OS 13.4 / Apple M2 Max (see screenshot below).

     

    As described by Axel above, the two most common causes for blatant color mismatch between Develop and Library and other apps are a buggy graphics driver and a defective or incompatible display profile.

     

    As recommended by Axel Matt above, quickly test for problems with the display profile by temporarily assigning the sRGB profile to your display. The link Axel provided has way-out-of-date instructions for Mac (Lightroom Queen is fixing it soon). See here for almost-up-to-date instructions for Mac OS 13:

    https://helpx.adobe.com/lightroom-classic/kb/photos-appear-black-gray-rectangles.html#Solution2AssociatesRGBIEC6196621Colorprofileonyoursystem

     

    You can partially test for a buggy graphics driver by setting Preferences > Performance > Use Graphics Processor to Off.  The Radeon Pro 580 is 6 years old, and AMD may not be prioritizing bug fixes for it.

     

     

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