XRD System Error??

Forum|Forum|9 months ago
June 25, 2025
3 replies
224 views

Hello fellow LRC users! I'm working through a work account so my system info is probably a little different from what you might be using but I've been getting an error the last few days after updating to (Mac) Sequoia 15.4.1. When using LR Classic (version 14.3.1), my team are all getting an XRD System Update error randomly when using LRC. It doesn't seem to be affecting anything critical- meaning we can just hit ignore (we've already sent countless reports) and continue on, but I was wondering if anyone else is encountering this error or if maybe it might be that our system admin needs to update random drivers? (Pic included so you can see the error)

macOS

Rob_Cullen

Community Expert

Do you use an X-rite screen profiler device? Maybe this link has an answer-

https://www.xrite.com/service-support/xrd_software_update_message_on_mac

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

nikunj.m

Legend

Hi @Meghan37733255yma9 , thanks for reaching out, and we're sorry about the trouble!

I can't see any attachments with the post. Could you please check and re-attach them? Also, since you're working on an office machine, are the images, catalogs, or files related to Lightroom Classic saved on network locations?

It might be helpful to try to update Lightroom Classic and macOS to the latest versions to see if it makes a difference.

Thanks,
Nikunj

M

Meghan37733255yma9Author

Participant

@nikunj.m I'm not sure why it didn't include the image in the post but here is a snapshot. Unfortunately, I am bound by the version "allowed" by our system admin, so I'm working with the most current versions I can. Typically, my catalog is saved on my desktop while the image files are used via Box, which I have made available offline.

dj_paige

Legend

I don't know the answer, but Googling "XRD System Update" seems to have lots of helpful information.

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