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pavelm86305561
Participant
February 2, 2025
Question

Zčernání obrazovky

  • February 2, 2025
  • 1 reply
  • 107 views

Při práci na sekundárním monitoru se mi místo fotografie (typicky při funkci lupa ap) objeví černá plocha. Mám Lght poslední verzi. Grafickou kartu Nvidia 4060, procesor i 5 13500, 32 gb ram.

1 reply

AxelMatt
Community Expert
Community Expert
February 2, 2025

It may be the error described here: P: Blackouts on secondary display in LR14.1 - Adobe Community - 15037347

 

What you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If it's help see here Troubleshoot GPU issues | Lightroom Classic (adobe.com) and check the different steps.

 

Make also sure that you have the recent "Studio version" driver for your graphic card are installed. Don't use the "Game Ready" driver.

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this all doesn't help, please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI