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A
AlbumDes
Participant
June 3, 2020
Question

ZNO Plug-in

  • June 3, 2020
  • 4 replies
  • 1029 views

After finally installing the ZNO plug in into LR Classic for the purpose of exporting pictures, I need to sign into ZNO through Lightroom. I put in my user name and my password, which I know are correct, and Lightroom gives me an error message that says "User not subscribed". Any suggestions? 

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4 replies

E
Eirc
Participant
June 7, 2020

I am having the same problem and I am using the correct email and password combination for Zno!

A
AlbumDesAuthor
Participant
June 15, 2020

Thanks everyone. Sadly, ZNO is never available nor is their customer support. I guess I will stick with my old printing company for now. I appreciate your help though......

Just Shoot Me
Just Shoot Me
Legend
June 3, 2020

You should post this in the ZNO support forums.

But at first glance the password they are looking for is for that plugin NOT your Adobe ID email address (although it may be the same email as your Adobe ID) and the password for that ZNO plugin (Again NOT your Adobe ID password and again it might be the same).

GoldingD
GoldingD
Legend
June 3, 2020

Not a ZNO member, so cannot actually experiment.

 

inquiry, if you login to your ZNO account outside of Lightroom Classic, does it then work?

 

GoldingD
GoldingD
Legend
June 3, 2020

So, what you are talking about is a Publishing Service. Over on the left goght click on the service and select setup, a login/authentication dialog should appear aling with other settings.

 

hmm, on an ipad, need to look at this from a computer

 

 

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