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S
serrezai
Participant
September 1, 2020
Answered

Зависание и отключение Lightroom при включении модуля "Разработка".

  • September 1, 2020
  • 1 reply
  • 1117 views

Кто-нибудь может мне подсказать, какие действия нужно предпринять, чтобы мой Lightroom classic работал? При включении модуля разработка программа зависает, потом приходит сообщение с просьбой прислать информацию об ошибке. После отправки требуемой информаци программа выключается. Моя версия Lightroom classic- 9.4. Это происходит  и в пробном варианте, и в полной версии. Предлогаемый набор инструментов самый незначительный. Почему?  Нигде не могу найти информацию. Надеюсь на помощь.

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Correct answer AxelMatt

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

  

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link. 

  

Another step is to try to reset the Lightroom preferences. 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ 

  

If this doesn't help we need more informations about your environment. 

  • Which operating system do you use? 
  • Which version of Lightroom do you use? 

Please post the exact version and not only phrases as "recent", "latest" and so on. 

  

Do you get an error message? If yes, please post the exact message or an screenshot.  

 

1 reply

A
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
September 1, 2020

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

  

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link. 

  

Another step is to try to reset the Lightroom preferences. 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ 

  

If this doesn't help we need more informations about your environment. 

  • Which operating system do you use? 
  • Which version of Lightroom do you use? 

Please post the exact version and not only phrases as "recent", "latest" and so on. 

  

Do you get an error message? If yes, please post the exact message or an screenshot.  

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    S
    serrezaiAuthor
    Participant
    September 4, 2020

    Спасибо. Сразу все получилось!

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