Skip to main content
B
bfilipiak
December 12, 2025
解決済み

100's of photos are missing from albums in LR Cloud

  • December 12, 2025
  • 返信数 2.
  • 412 ビュー

I recently opened LR Mobile on my iPhone to show some photos to a friend.  When I navigated to one of my albums, all but one photo were missing.  I navigated to another, and hundreds of photos are missing.  I assumed this was poor connectivity on the mobile device, but then when I opened LR Cloud on my desktop today, the same issue persists.  There is absolutely no way I deleted these photos.  Version 9.0 is presently running.

 

How can I get these photos back?

解決に役立った回答 Jim Wilde

Additionally, the "All Photos" number is about 1,100 greater than the sum of photos in the various albums.


quote

Additionally, the "All Photos" number is about 1,100 greater than the sum of photos in the various albums.


By @bfilipiak

 

What that means is that there are around 1100 images that are in the cloud but which are not allocated to any album, which is not untypical. Albums are simply virtual containers, so images can be assigned to one or more albums....or none.

So the first thing to try to establish is if any of your "missing" photos are still in your cloud storage (but not assigned to any albums), or are actually not in your cloud library. Open the LrWeb app in a browser window and check the number of images in All Photos, is it the same as the total in All Photos in the Lightroom Desktop app? If so, and there isn't a Sync Errors album in the LrWeb app (it would be shown just below All Photos), then stuck syncing likely isn't the problem.

In which case, to check if any of those 1100 images in All Photos include your "missing" photos, start with an album where you think some images are missing, find an image that was taken on the same day, check the capture date, then in the Lightroom Desktop app use the Date filter and select that date. That will then display all the images in the library which were captured on that date, examine the result to see if any of the "missing" images show up. Let us know what you discover.

返信数 2

Srishti_Bali
Srishti_Bali
Legend
December 17, 2025

Hi @bfilipiak

 

Apologies for the delayed response. If the photos are missing from the web version as well, it can be difficult to recover them. If the issue is still not resolved, please try updating to version 9.1. If the problem persists after the update, please share a screenshot showing all photos like this from your Lightroom desktop app. 

 

 

Regards,

Srishti

B
bfilipiak作成者
December 20, 2025

 

Thile album circled should have about 450 files in it instead of 20.  I have the RAW files backup so it's not a total loss.

 

Thanks,

Bart

Jim Wilde
Community Expert
Jim WildeCommunity Expert
Community Expert
December 20, 2025

Yes, I understand that the Album has a lot less photos than it should have, but you haven't addressed the questions that I raised in my first post. Specifically: is there a total mismatch between the Lightroom Desktop All Photos total and LrWeb's All Photos total, and have you checked to see if any of the 1100 images that are not in any album include some or all of the images that are missing from the albums?

 

Another way to view those 1100 images: click on All Photos, then click in the Search Bar (make sure the Filter icon is not highlighted) and select Album from the list of facets that are shown. In the list of albums that is then produced, scroll to the bottom of the list and click on the entry for "Not in Any Album".....that will populate the grid with all the images that are in the cloud but not assigned to any album. Does that list contain any of the images that you expected to see in one of the existing albums?

A
Community Manager
AlekeCommunity Manager
Community Manager
December 12, 2025

Hi @bfilipiak, welcome to the community!
Photos usually don’t go missing in Lightroom cloud, so let’s check a few things. First, make sure you’re signed in with the correct Adobe ID. If syncing is having trouble, try visiting Lightroom Web at https://adobe.ly/4q5aA8o to see if your photos appear there.
If you accidentally deleted them, they might be in the Deleted folder. Also, if there are any syncing problems, you’ll see a Sync Issues folder.
Thanks,
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
B
bfilipiak作成者
December 12, 2025

Thanks @Aleke.  The photos that are missing are portions of a series of photos.  Several photos remain in the series, but literally hundreds are missing.  They are not showing up in the deleted folder, and I do not see a sync issues folder either, though I'm not 100% sure where I'd see that.  A handful are photos I had flagged to have printed and had added to a separate album for "Prints."  There were maybe ten in that folder, and now just one, as an example.  Another folder went from several hundred photos down to 20, and they aren't best ones.  I have double checked that no filters are turned on.  I took the photos with bothan iPhone, and a Nikon D850 in Raw.  The Nikon photos appear to be largely what's missing, though there are some Nikon Raw photos still there.

B
bfilipiak作成者
December 12, 2025

Additionally, the "All Photos" number is about 1,100 greater than the sum of photos in the various albums.

Firefly Community Gallery
Adobe Firefly

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now
契約条件Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices