10000 error on a few Suite applications

Question

Hello,

I have started having error messages when using Lightroom and Acrobat. “Error 10000, unable to connect to the server” type message, when my connection is on and other apps to operate (InDesign, Illustrator, Bridge).

I am using a Mac running on Sequoia 15.7.5.
I am (trying) to use Lightroom 15.3

Thanks you for your help solving this problem which is really blocking me professionally.

Srishti Bali · Accepted Answer

Hi ​@Baptiste L,Thanks for sharing the details. Error 10000 is often related to account authentication or network connectivity. Please try the following:Confirm your Adobe IDMake sure you're signed in with the Adobe ID linked to your active subscription.Check your internet connectionEnsure you're on a stable network. If you're using a VPN or proxy, disable it and try again.You can also test using a different network (for example, a mobile hotspot).Sign out and back in to Creative Cloud DesktopOpen Creative Cloud DesktopGo to Account > Sign OutRestart your MacLaunch Creative Cloud Desktop again and sign back in with your Adobe IDAfter signing back in, open one of the affected apps and check if the error still appears.If the issue persists, let us know. We’rehere to help!

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