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Participant
March 16, 2023
Question

1TB extra Storage Abo did not show up in Lightroom but in any other app

  • March 16, 2023
  • 3 replies
  • 433 views

Hello, I orderd the Adobe CC Photo Abo with 20GB of cloudstorage. Now I upgradet the plan with an aditional 1TB Storage Abo. The problem: Lightroom sitll says your storage is full upgrade now. Any other Adobe App already updated to the 1TB plan.

 

Any ideas? Thanks!

This topic has been closed for replies.

3 replies

Rikk Flohr_Photography
Community Manager
March 16, 2023

Looking at your account I see: Used/Quota: 40.553 GB/1045 GB 

Have you tried signing out and signing back in?  That will sometimes cause the update to be immediate. 

Rikk Flohr: Adobe Photography Org
Participant
March 16, 2023

the cloud did also uploaded the images but the error did not disapear. However Support says this may come from the fact that one plan was anually and the storage monthly. Swaped now to the 1TB Photo abo and works fine.

Rikk Flohr_Photography
Community Manager
March 16, 2023

Thanks for reporting back. I am glad it is working again.

Rikk Flohr: Adobe Photography Org