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Participant
August 3, 2022
Question

2022 photos missing

  • August 3, 2022
  • 1 reply
  • 169 views

Hi all,

I have restored my phone from a backup and Lightroom has restored all photos except the ones from 2022. The cloud sign on the rightcorner says it's syncing, bug it has been syncing for days and the photos are still not there. Does anybody know how to fix this?

Thank you! 

This topic has been closed for replies.

1 reply

Victoria Bampton LR Queen
Community Expert
Community Expert
August 4, 2022

If you go to https://lightroom.adobe.com and sign in with the same Adobe ID, are all of the photos safely in the cloud? 

 

I'm thinking that restoring a backup may have confused sync, so as long as everything's safely in the cloud, I'd delete the app and let it sync from scratch.

Victoria - The Lightroom Queen
Participant
August 4, 2022
No, unfortunately the photos are not there, does that mean they are gone?
Victoria Bampton LR Queen
Community Expert
Community Expert
August 5, 2022

That doesn't sound promising, but not all hope is lost. Was Lightroom fully synced before you restored though? If it was, they should be there. Have you checked in the Deleted Photos section in the web interface?

Victoria - The Lightroom Queen