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Known Participant
September 15, 2026
Question

A 1.5 second lag between clicking on an image and it being shown

  • September 15, 2026
  • 4 replies
  • 14 views

Atrocious performance when retouching and editing images, especially when using object select or AI removal.
Even when viewing images, there is a 1.5 second lag between clicking on an image and it being shown.

The performance issue on Lightroom cloud then in turn affect the performance of the PC. I end up often restarting the software, but it doesn’t help. 

I feel like there has been a huge performance downgrade across Adobe software these past few months.

 

    4 replies

    Known Participant
    September 16, 2026

    @Claire H. The performance issue is not just on Lightroom, it is on a lot of app.
    Just now on illustrator, I was applying a grain effect to an A1 sized plain object.
    I had to force quit the app because it stopped loading, and when I tried to change windows it glitched out (screenshot attached). 

     

    Claire H.
    Community Manager
    Community Manager
    September 16, 2026

    Hi ​@szymon_5776 , thanks for sending this through. We'd like to see your system info through Lr. Please go to Help > System in Lr or Ps and paste the results. This will provide more comprehensive information about what is happening on your machine.

     

    In the meantime, could you try some of these steps to help improve performance?

    1. Update Software: Ensure that both Lightroom and Illustrator are updated to the latest versions. Updates often include performance enhancements and bug fixes.

    2. Optimize macOS:

      • Manage Fonts: Limit the number of installed fonts to only those necessary. Use a font management utility to help manage fonts effectively, as every installed font consumes RAM.

      • Set Default Printer: Configure a PostScript printer driver as the default printer. Non-PostScript drivers can conflict with Illustrator.

      • Hardware Considerations: If possible, consider upgrading hardware components such as RAM, CPU, or hard drives to improve performance. The faster the processor and the more RAM available, the better Illustrator's performance.

    3. Check for Background Applications: Ensure that no unnecessary applications are running in the background that might consume RAM. Close any applications not in use.

    4. Disk Space Optimization: Make sure there is sufficient disk space available on the hard drive. Illustrator performs best when it can use RAM rather than relying on the hard disk.

    If none of these steps work for you, please send through the rest of your system info, and we can keep troubleshooting. I hope this helps! ^CH

    Claire H.
    Community Manager
    Community Manager
    September 15, 2026

    Hi ​@szymon_5776, Sorry to hear you're experiencing issues with Lightroom's performance on your machine. To better help you with this issue, we would like a few more details. Can you send your system info? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH

    Known Participant
    September 16, 2026

    Thank you for your reply, here is my system info.
     
    Model Name: MacBook Pro

    Model Identifier: MacBookPro18,3

    Model Number: MKGR3B/A

    Chip: Apple M1 Pro

    Total Number of Cores: 8 (6 Performance and 2 Efficiency)

    Memory: 16 GB

    System Firmware Version: 20457.1.29

    OS Loader Version: 20457.1.29

    Serial Number (system): MDF4C3F32P

    Hardware UUID: 259609F4-E832-5A44-B981-4A82BC805C75

    Provisioning UDID: 00006000-001A582922E2801E

    Activation Lock Status: Enabled