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Participant
June 23, 2022
Question

abonnement

  • June 23, 2022
  • 2 replies
  • 163 views

J'ai un abonnement a l'année pour une formule photographie, et depuis quelques jours adobe me demande re repayer pour pouvoir accéder à mes applis, alors que le dernier virement date du 16 Juin.

Comment faire pour pouvoir réutliser mes applis ? Qui joindre et comment pour vérifier tout ça ?

Merci d'avance

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2 replies

John Waller
Community Expert
Community Expert
June 23, 2022
Rick Spaulding -
Legend
June 23, 2022

Hi, Sorry you're having trouble.

Double-check that you are signing in with the same Adobe ID that you used to access this forum. 

If that's not the issue contact Adobe Customer Care.
They should be able to sort it out.
Go to this link and click the chat bubble in the lower right.

https://helpx.adobe.com/contact.html

…or call the number for your language and region on this page:
https://helpx.adobe.com/contact/phone.html